Product upgrade as service
Because you face changes anyway
Featured technologies:
Key Why’s for upgrading your app
Here are actual results for upgrading web and mobile apps
Bracing the UI and UX An update
in this case, leads to more convenience and increased engagement in the use of the app. Frequency in updating your app will keep it relevant and up-to-date. It makes your users know that you care about them.
Promoting and Marketing
With the increase in the number of applications present on a user’s phone and other devices, frequent updates can trigger an app to receive more mindshare compared to other apps. Publishing frequent updates serves as a reminder because it turns up with notifications on the App Store or Google Play store list.
Increasing the Userbase
You can build a trail of loyal users from your app updates. That is if they contain bug fixes and new features that users may have requested. The frequent updates mean that you care about your mobile app maintenance as well as reflect your commitment to meeting user needs.
Reducing Uninstalls
Same way as keeping an app updated affects acquiring new users, it influences uninstall rates. If you don’t provide maintenance for your application, upgrade it and implement new features, or can’t meet user expectations — they will most likely abandon your solution and switch to your competitors.
Communication between Developers and Users
A mobile app update is what a developer and the user base can communicate through. It’s like a medium that allows for the conversation through release notes. Although release notes are often ignored by most users, some nerds and geeks always read them carefully, and it benefits them.
Conducting all App Store and Google Play Regulations and Policies
In recent times, both the App Store and Google Play have been cracking down on inactive, non-updated, and non-compliant apps that have been neglected for an extended period. This is to maintain a healthy and well-regulated app market. New regulations and policies regarding User Data protection tend to be growing.
How the product upgrade request could look like
Short Summary
Our goal is to create a good user experience using our mobile application to retain our current clients and encourage new clients to use it.
Project Goal
Increase number of users by 15% by the end of the third quarter by ensuring high-quality customer experience
Deliverables
- Roll out the upgrade to all the users
- Add feedback forums to provide insights on bugs and issues
- Test the visuals and smoothless of the application, check responsiveness and ease of use
Business case
We want to increase sales of out product by providing high quality customer experience and reduce order cancellations
Benefits
Increase number of users by 15%, improve customer experience and reduce order cancellation by 5%
Costs
Price of software licenses, time spent on hiring software developers
Budget
$150000
Tech Scope and Exclusion
In-Scope
Design of the new interface
Design handoff to the developers
Out-of-Scope
Renewal of integrations licenses
Project Team
Project Lead:
- Project Manager
Additional Stakeholders:
- VP of Customer Success
- Account Manager
- Investors
Project Team:
- Full-stack Developer
- Quality Assurance Tester
- Mobile Developers
- Business Analyst
- Human Resources Specialist
Measuring Success
15%
Increase in users by end of the quarter X
-5%
Reduce order cancellations by 5% by end of the year
How we build the workflow of upgrade process
- Regular app update schedule and prioritize security updates.
- Use tools like screen recording, bug diagnostics, analytics, and crash reporting to identify issues and areas for improvement.
- Develop a standard method for notifying users of updates and their benefits, and provide support if needed.
- Monitor app update statistics and feedback to improve the update process.
- Conduct thorough testing before releasing updates, including internal QA and beta testing.
- Take advantage of remote configuration to change app data based on user needs.
- Deploy new features without immediate activation to test them gradually and minimize impact if issues arise.
- Use feature flagging to provide different experiences for users with different needs or preferences.
- Decide how to handle bugs and issues in production, whether through new app versions or remote configuration changes.
Factors to consider for Upgrading your app
1
User Feedback-Based Updates
User feedback is vital, and it is essential to have various feedback channels to collect user opinions. Comparing user responses and reactions to a new feature with those of competitors can help determine if an update will be likable by mobile app users.
2
Milestone-Based Updates
Updating the app in line with milestones is a fair timing to refresh the app and keep it in vogue. It gives the chance to make promotions and discount sales for in-app purchases.
3
Market Trends and Conditions-Based Updates
Catching up with regular updates is the only way to stay relevant in the mobile app industry. Developers need to constantly search for market information, such as app store feedback and market research reports, to keep pace with market trends.
work
This is our distributed team. Since 2020-2021 covid times, then 2022 war time, we found it as the best flexible yet productive way to cooperate on projects.
Mobile banking app
Modern banking / web app for business and individual clients.
- very fast flow for registration european ibans
- customisable business fees
- swift / sepa transactions
- modern ux / ui for both mobile and web client
Smart homes management app
A several apps for homeowners, electricians and admins for managing different smart homes features such as:
- different light scenes and scenarios setup
- security cameras streams analyze using ai models
- on / off grid scenarios management with own power supplies usage such as batteries or solar stations
Let's make something amazing together
Choose us as a strategic partner and rely on work principles that matter most.
Start by saying hi
Why should you choose us?
Agile approach. Adaptability and iterative approach.
The agile approach allows us to be flexible and adaptive during the development process, enables teams to quickly respond to changes and deliver high-quality results. It also promotes collaboration, continuous improvement, and customer satisfaction.
Product mindset. Bring ownership to your product.
A product mindset helps us prioritize the end-user's needs and goals, leading to better product design, development, and delivery. It also fosters the culture of innovation, ownership, and accountability, resulting in higher customer retention and revenue growth.
Full transparency. During all development.
Full transparency builds trust, accountability, and alignment among our clients, enabling them to make informed decisions and track progress effectively. We’re also always open for feedback, continuous improvement, and a sense of partnership.
Deep tech expertise. Best practices in Github.
It allows us to use the latest and best engineering practices, tools, and frameworks, resulting in higher quality, scalability, and reliability of the software. It also enables faster innovation which leads to constant product actuality.
Smooth communication. Everyone is on the same page.
We believe that reliability between partners builds both from the tech side and communication. Tend to reduce misunderstandings, delays, and errors, we foster a sense of collaboration, transparency, and empathy, resulting in better relationships, higher productivity, and client satisfaction.
Data and IP protection.
High-security standards, GDPR compliance ensures the confidentiality, integrity, and availability of sensitive information, preventing data breaches, intellectual property theft, and legal liabilities. Stick the compliances to all legal and regulatory requirements, build trust with clients, and enhance your brand reputation.
Our client succeed
Clients Feedback
“Tech Ask OU has delivered the project on time, exceeding the client’s expectations. They have communicated frequently and updated the client, ensuring an effective workflow. Their quality of work and timely delivery are hallmarks of their work. They have been proactive, communicative, and responsive.
The quality of work in tight deadlines they provide is outstanding.”
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Read articleOther services we provide
Full Product development
Our team can take an idea and turn it into a fully functional product. We manage the entire process from the initial planning and design to the development, testing, and launch of the product.
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Ideation and MVP building
Our prototyping approach helps clients quickly create a functional prototype, idea analysis helps refine and validate products from a technical perspective. MVP building speaks for itself.
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Product support
Within long-term relationships with clients, we have ongoing product support. We are responsible for bug fixes, feature updates, and performance improvements.
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Dedicated teams
Staff augmentation is a perfect fit for businesses that need to rapidly scale their development capabilities or looking for specific technical expertise to add to their team.
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Tech Consulting
And there is a service which we love the most - to meet with client teams and see where our expertise in product architecture, cloud infrastructure, and software development could work best.
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You can also write to us directly to our mail with project thoughts, especially, if you want to proceed on a free tech consulting call.