CRM Building
Show us any business that could exist without CRM. Yep, it’s impossible. Even for small ones it’s much more efficient to use CRM so the operations processes won’t be a bottleneck for profits.
Featured technologies:
The CRM industry is growing steadily
With a projected global market size of over $96.4 billion by 2027. The industry is characterized by a diverse range of companies, from large, well-established players to smaller, niche players that specialize in particular types of CRM solutions.
Latest trends
In recent years, there has been a shift towards cloud-based CRM solutions, which offer greater flexibility, scalability, and accessibility. AI-powered solutions are also becoming more prevalent, with many CRM providers incorporating machine learning and natural language processing into their products to help automate and personalize customer interactions.
the most popular CRM industry products are:
Sales CRM
Focuses on managing the sales process, from lead generation to closing deals.
Marketing CRM
Helps to manage marketing campaigns, from planning to execution and analysis.
Service CRM
Obviously, customer service interactions, including customer support, ticketing, and case management.
E-commerce CRM
Online sales and customer interactions for e-commerce businesses.
CRM can solve business problems in several ways:
Improving Customer Engagement
CRM enables businesses to track customer interactions across various channels, providing insights into customer behavior and preferences. By understanding their customers better, businesses can improve engagement and build stronger relationships.
Enhancing Sales Performance
CRM can help businesses streamline the sales process by automating tasks such as lead generation, contact management, and sales forecasting. This can lead to higher sales productivity and increased revenue.
Providing Customer Support
With a service-focused CRM, businesses can manage customer inquiries and complaints effectively, providing timely and personalized support. This can lead to improved customer satisfaction and loyalty.
Increasing Marketing Effectiveness
CRM can help businesses plan and execute targeted marketing campaigns based on customer data, improving the effectiveness of their marketing efforts.
Enabling Data-Driven Decision Making
CRM provides businesses with valuable data insights, enabling them to make data-driven decisions about product development, marketing, and customer service.
Our crm case studies
VIEW ALLWe may speak for customer relationships solutions for dealerships, where the focus is on providing an end-to-end solution that can manage all aspects of the customer relationship, from lead generation to post-sales support. Some key features of these solutions include lead tracking and management, sales pipeline management, automated email and SMS campaigns, customer service management, and customer loyalty programs.
Mobile application for the dealership customers
Management and processing new customers for Dealership company where clients can:
- add their cars and filter dealers
- manage the appointments for repair and service
- check car history maintenance
- have a chat with Dealers’ employees
Also, we are proud to mention content service management for marketing teams and end-users, the focus is on providing a centralized platform for managing all types of content, including images, videos, and documents. Key features of these solutions include content creation and management tools, analytics and reporting tools, collaboration and workflow management tools, and integrations with other marketing tools like email marketing platforms and social media management tools. These solutions aim to streamline content creation and distribution, improve content quality, and increase engagement with end-users.
Special content service
Content service creation and setup for better performance of marketing team together with online requests
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Why should you choose us?
Agile approach. Adaptability and iterative approach.
The agile approach allows us to be flexible and adaptive during the development process, enables teams to quickly respond to changes and deliver high-quality results. It also promotes collaboration, continuous improvement, and customer satisfaction.
Product mindset. Bring ownership to your product.
A product mindset helps us prioritize the end-user's needs and goals, leading to better product design, development, and delivery. It also fosters the culture of innovation, ownership, and accountability, resulting in higher customer retention and revenue growth.
Full transparency. During all development.
Full transparency builds trust, accountability, and alignment among our clients, enabling them to make informed decisions and track progress effectively. We’re also always open for feedback, continuous improvement, and a sense of partnership.
Deep tech expertise. Best practices in Github.
It allows us to use the latest and best engineering practices, tools, and frameworks, resulting in higher quality, scalability, and reliability of the software. It also enables faster innovation which leads to constant product actuality.
Smooth communication. Everyone is on the same page.
We believe that reliability between partners builds both from the tech side and communication. Tend to reduce misunderstandings, delays, and errors, we foster a sense of collaboration, transparency, and empathy, resulting in better relationships, higher productivity, and client satisfaction.
Data and IP protection.
High-security standards, GDPR compliance ensures the confidentiality, integrity, and availability of sensitive information, preventing data breaches, intellectual property theft, and legal liabilities. Stick the compliances to all legal and regulatory requirements, build trust with clients, and enhance your brand reputation.
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